Frequently Asked Questions

Please read our FAQ before sending us a message.

You've sold out, can I still get a copy?

We produce special limited editions when we first print a book as well as standard versions. When the limited editions have sold out we will only reproduce standard versions thereafter. We generally hold a small stock for promotional purposes which we may release, so best to connect to our social media channels to keep abreast of the situation.

What are the delivery charges for orders from the Online Shop?

We try to make our Postage and Packing as little as possible and so are in line with Royal Mail fees with a small consideration for packaging.

Do you offer Local Pickup?

Yes. You can pick it up from reception at 58-67 Grand Parade, Brighton, Sussex UK.

Which payment methods are accepted in the Online Shop?

We use PayPal which accepts most major payment methods including Mastercard and Visa.

How long will delivery take?

Books that are already printed will start will be despatched within 48hrs during the working week. Preorder books will be sent out as soon as the book is printed. Follow our social media channels to be kept informed.

How secure is shopping in the Online Shop? Is my data protected?

PayPal take care of the payment security such as buyer protection, fraud protection and data encryption. Visit www.paypal.com for details.

My item got damaged in the post. What shall I do?

If you receive your product damaged in the post, please notify us immediately. Retain the product and packaging and we will contact Royal Mail who are responsible for addressing and compensating your damage claim.

My item has not arrived. What shall I do?

Once your purchase has been dispatched by the Royal Mail or other delivery service, the risk of loss passes to you the customer. If you have not received your goods within 14 days you must notify us immediately via email who will advise on the course of action.

Do I receive an invoice for my order?

Yes, you receive one through our shopping system.

Where is your business based?

We are UK based business shipping worldwide.

Can I buy wholesale?

Yes you can. See our Wholesale page for details.

Send us an email





    For all other enquiries please use this form.

    Office / Local Pickup

    58-67 Grand Parade, Brighton, Sussex UK